Privacy Awareness Policy
Zigbi Hairdressing is committed to the privacy of Zigbi Hairdressing customer's personal information and records and for your information we have documented Zigbi Hairdressing's information handling practices below. Please contact Zigbi Hairdressing on +61 3 9428 2935 if you wish to discuss any aspect of Zigbi Hairdressing's information handling practices.

As a private sector busines, Zigbi Hairdressing is bound by the Privacy Act 1988. Under the Act, Zigbi Hairdressing can choose to develop and be bound by a Privacy Code or choose to comply with the National Privacy Principles in the Privacy Act 1988. Zigbi Hairdressing has chosen to be bound by the National Privacy Principles.

Personal information held by Zigbi Hairdressing
Zigbi Hairdressing only collects personal information from you that is necessary for it to perform its functions. The personal information Zigbi Hairdressing holds about you will depend on the services you request from Zigbi Hairdressing and the use that you make of those services. However, your personal information may include: 
your name, address and contact details;
records of communications between you and Zigbi Hairdressing relating to services provided by Zigbi Hairdressing to you;

Use of your personal information
Zigbi Hairdressing respects your privacy, so Zigbi Hairdressing does not trade, rent or sell your personal information to any third parties.

The primary purpose for which we use your personal information is to provide you with Hairdressing services.

Zigbi Hairdressing collects personal information directly from you when you supply it to us in connection with a request for services. Zigbi Hairdressing may also collect personal information from third parties.

Generally, you have the right to see or obtain a copy of personal information about you that we may hold. Zigbi Hairdressing will handle requests for access to personal information in accordance with the National Privacy Principles. To request access to your personal information, please contact us on +61 3 9428 2935.

As long as we can adequately verify your identity, the person you speak to may be able to provide you with the information you require over the telephone. If you wish to have a copy of any information, we will ask that you put your request in writing and post that request to us. Again, this is to ensure that we can verify your identity.

In some cases, we may need time to consider and respond to your request for access. If we need time to consider your request, we will acknowledge your request within 14 days and respond within a maximum of 30 days.

If for any reason we refuse to give you access to your information we will let you know why, in writing.

The circumstances in which we may refuse to give you access to personal information we hold about you include where giving you access:

would have an unreasonable impact on other people's privacy;
would prejudice any negotiations we are having with you;
would prejudice an investigation of unlawful activity;
would prejudice activities carried out by, or for, a law enforcement body.

If you believe that we hold personal information about you that you consider to be inaccurate, incomplete or out of date you should tell us by calling +61 3 9428 2935. In most cases, we will amend any inaccurate, incomplete or out of date information. In some cases it is necessary for us to keep a record of what we know or understand to be correct at a particular time. However, in those circumstances, if you request, we will take reasonable steps to associate with the relevant record of your personal information a statement to the effect that you claim the information is inaccurate, incomplete or out of date. We would ask that you discuss your request with us by calling +61 3 9428 2935.

From time to time, it may be necessary for us to review our Privacy Awareness Policy. We reserve the right to amend our Privacy Awareness Policy at any time and to notify you by posting an updated version on the Zigbi Hairdressing website - http://www.zigbi.com.au

You can enquire about breaches of your Privacy by e-mail or by phone to:

Zigbi Hairdressing
Telephone: +61 3 9428 2935
info@zigbi.com.au